My Journey To Necker

February 25th, 2010

It would be a great deal easier just to explain that I hopped on a plane and flew there, after all I am currently flying on the smallest plane I have ever been in that we have chartered to take us from Barbados to Beef Island.

But in real terms the journey started way before. And if Richard Branson has taught me anything, the brand experience is truly transferrable between Virgin businesses.

My first encounter of Virgin was Culture Cub. A great band in the 80’s. They wrote a song called Victims, which has truly the best piano introduction of any pop song.

I went on to approach Virgin Records years later with a demo after recording a song called “Whenever the Leaves Fall” on a load of old recording equipment once owned by John Lennon. It was in a tiny recording studio, not much bigger than this cockpit.

I spent months trying to talk myself into an appointment at the old Virgin headquarters on Ladbrook Grove and Harrow road, London.

It was there I learnt the art of instant relationship building and the importance of getting to know the gate keeper. I’d ring back in different accents, and the receptionist would say, “is that you again Lawrence?”

I never gave in and one day after hearing the receptionist ask a colleague “is Danny in?” after I asked to speak with the head of A&R, after getting knocked back again, I rang back 10 minutes later and confidently said, “hi there, is Danny in yet?”

I was promptly put through. This technique and confidence has stood me in great stead for many years since. On this occasion I was quickly brought down to earth with a bump after a lady answered the phone.

I said, “hi is Danny there?” “Danny speaking” the lady replied. I was taken aback as I was expecting a man!

In true Virgin style she was lovely and said on the basis that I had got this far, she agreed to see me.
I remember the meeting well, and she liked the track. The disadvantage I had was that I did not have a readily formed band. She was in the process of signing The Railway Children, ironically my next door neighbours in Salford! What is the likelihood of that?

In my opinion they signed the wrong act, and the Railway Children never left the platform. They spent their advance on MGB roadsters and were dropped after never cutting it.

I went on to get an offer from a chap called Brian St.James Carr, a well known solicitor involved with The Sex Pistols, PIL (Public Image Limited) and Andrew Lloyd Webber. He heard my songs and got me involved with a chap called Lawrence Roman an incredibly gifted classical musician who did all of Lloyd Webbers musical arrangements.

He did the clever stuff in my opinion and made Webber look amazing, however I was young and I thought I’d get loads of opportunities like this and I turned it down.

I then made a decision to make it on my own in business first and pursue my music later. I knew I would either be incredibly poor or incredibly rich but it was highly unlikely to be the latter on the basis of how the industry works.

I had also developed some friends who worked in the arts, and I quickly learned that I was not someone who coveted the limelight. I’d have thrived off a publishing deal, but being a star was not a motivator for me.

To be successful in anything you have to devote yourself to it fully. 20 years later, I am still devoted to the cause and although hugely successful in certain elements of our business I am only on the first few rungs of a very long ladder.

And the music? Well one day! That is if I ever calm down my love for developing people. When I met Gail, I sold my recording studio and focussed on developing UKFast.

Not a bad gamble as it turns out. Especially when you consider the odds that were against us.

If you use the Jim Collins 3 circles principal to identify should we have set up UKFast as a hosting business, I’d have quickly identified that this was a daft venture to embark on. However it does demonstrate that passion and determination can on occasions replace common sense and logic.

  1. can we be the best at it?
    Well truly honestly at the time, no way. We were competing with multimillion pound corporations. That being said, we have won 6 years out of 10 the ISPA’s Best Hosting Provider accolade, so it is funny how things turn out
  2. are we passionate about it?
    Absolutely. After trying to host our own domain name thegallery.com we had appalling trouble with a business called Newnet. Peter Coates (who recently sold his business for £3m) and his son Gary had huge potential, however they were techy people and appallingly arrogant. My wife just reading this laughed and asked if that was tetchy or techy? They were so bad that when we moved, we simply left our equipment with them as we couldn’t face dealing with them further.
  3. is it financially viable?
    Well, if I’d known the difficulties ahead, I would not have ventured down this road. We were self-funded, which is a posh way of saying we had no money; so everything had to work immediately. We had to work so hard around the clock, if we made one error, we were dead in the water. That was the simple truth of the matter. Not something you want over your shoulder, yet that being said, you wont get a bigger driver! If I didn’t sell, we didn’t eat.

Times are very different now. I have 2 wonderful kids and a wife, who is still my business partner, with the added responsibility of a working mum. We have been very lucky. We still have no debt (which is a posh way of saying, now we have money in the business) and we have had numerous offers from competitors to buy UKFast including one for in excess of £50m.

But it is not the money that motivates us, it is the journey that we are on, and I simply love every day and I live for the challenge.
So why Necker? Well, when I was turned down by Danny Van Endon at Virgin, I set a goal. Right, I thought, I will get there myself. One day I will do business with Branson and Virgin in some capacity. I will become successful on my own.

A few years later, I hired a Grand Piano to the Virgin company for a new artist at a place called the Boardwalk in Manchester. I remember the Fax Header, with all of Richard Branson’s businesses and locations. It was incredibly inspiring. It had Necker as one of the destination boxes to tick. It was then that I decided, “I’d like to go there and one day meet the man behind the company.”

Last year whilst staying at The Lodge another property owned by Virgin, I said to Gail, we need to find out who hosts this business and get them as a client. It transpired they are already a customer, and have been a happy one for a number of years. We also host UKTV which is owned by NTL part of the Virgin Group.

And 15 years on from that Fax and that initial goal, here I find myself, mid air on the way to paradise.

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view from the main house, Necker Island.

Lawrence Jones

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“Wake” Up & Start Dreaming

April 18th, 2009

So here I am lying on my back looking at a blue sky, watching the clouds change shape. An airplane appears and disappears leaving nothing but a trace in it’s wake. And the question is “what do I do next?”

Mid recession, with no clear understanding of how long is the tunnel or how dark it might get, I am drawn back to the hypnotic clouds.

There are some things in life you can’t predict or influence, “weather” you want to or not. But do these unpredictable elements stop you from going about your normal business or day to day lives. Of course not. Only in extreme cases, but even these are “blips” and they cannot halt progress.

I am reminded of Earl Nightingale and his anology of the ship. He describes the damage caused by a ship in a harbor cut loose without a captain, crew, charts or destination. He then describes the same vessel, but this time with a captain, a crew a destination and therefore a purpose. The vessel will reach it’s destination every time. It will seldom be on the exact course, the currents and wind will do their best to divert them. However their collective purpose is stronger than the outside elements.

Just like the plane overhead. It’s destination firmly programmed in to the captain’s head and the onboard computers. The elements are constantly changing, but the clear path is set.

I set a path a few years ago, and every day I tread closer towards my goal. Some days slower than others I might add, but I carry on unperturbed. One of my intentions was to continue learning in order to keep myself interested and able to manage our rapidly growing responsibilities. And even though I am forced to change my location as the rain starts to spit, my vision is not spoiled by the change of scenes.

Far from it in this case. One of my goals is to surround myself with successful people so I can learn from them. I think my wife took this too literally and booked us into a place called The Lodge. Sir Richard Branson’s private Ski Chalet in Verbier Switzerland.

Although Richard isn’t here this week it is a real eye opener to meet some of his team and to see how real everything he has created is. And to realise  just how achievable it is to set and follow similar goals.

So we take a couple of hours a day on the slopes carving our future strategies in our heads before cataloguing, discussing, arguing, debating our future in these sumptuous surroundings.

I realise  that not everyone can afford to take time out in such lavish style. However you do need to take time out! However you do it, it can be in a garden shed as long as you get uninterrupted time to yourself. The important thing is you have the time to reflect and think about where you have come from, what you have learned, and where you want to get to and what you might encounter on the journey ahead.

Planning and knowing your outcome in the reverse order are the two most important factors that separate the Bransons from the Brainless.

“So where do I go and how do I do it?”

Personally I always head for the mountains. At home in Wales, we have been lucky enough to find ourselves a house and lake in the Snowdonia National Park. It is a place where mobile phones aren’t banned, they simply wont work!

Before the Lakehouse , I’d put on a rucksack, pack it full of beer, squeeze in a tent and enough provisions and off I’d go. My first weekend away with Gail who is now my wife, was in a serious thunderstorm where we camped at the top lake on Snowdon.

It rained so hard that breakfast turned to soup and we had to pitch the tent on a steep slope to stop it from filling with water.

But I’d set myself a goal years earlier, I’d find the perfect partner when I was still poor and she would be resilient, determined and kind.

I got more than I bargained for. She indeed became my partner in every sense, wife and business. Yes she had all the traits, and my friends who know me would laugh saying, she needs to be resilient and determined to put up with me!

So what do I mean when I say I got more than I bargained for? Well, I’d set the goal to find Gail whilst I was still poor. A fundamental flaw in goal setting.

“You have to be careful what you wish for” my Gran always used to say. She must have been on a Tony Robbins course!

What I should have set was to simply find the perfect woman. As a result, I remained “poor” and unsuccessful until I met her.

This is not superstition. This is simple programming of your brain. Whatever you ask for you get, whatever you focus on you will feel. This is how seriously I take goal setting now.

To give you an example of a goal I set as a child, “one day I will have a house in the mountains by a lake.”  I also set a burning desire to have a home that was big enough for everyone in my family to enjoy.

Gail found the perfect place amazingly less than 2 miles from the summit of snowdon, with an estate that has a 250 acre lake and the properties combined are big enough to sleep 28 people.

Coincidence? No, I don’t think so. I remember not being able to afford the fee at the Snowdon car park, plus I have too many cases of other goals for this to be coincidence.

It is worth noting that every super successful entrepreneur that I know follows the same key principals. Be very descriptive about what it is you intend on achieving, be bold and don’t hold back.

So instead of trying to switch off from your business at the weekend, get in your car or on a plane. Get a note book and pen and take some time out to pat yourself on the back for all that you have achieved and focus on Stage II.

Your business journey consists of many rungs on a very tall ladder. You determine how high you go. You can get off at any time if you get vertigo like Nixon of MoneySuperMarket.com, or you can keep climbing new ladders. Or in Bransons case, when you run out of ladders to climb on this earth, go Galactic. All I can say in his wake, is “Go Branson!”

And to fellow aspiring entrepreneurs like myself, never stop learning, never stop pushing, and certainly never stop trying.

Nothing should distract you from the path you set and don’t be hypnotised by events surrounding the economy. Your purpose will outlive any economic downturn.

I blogged a few weeks back after Rob Williams from Dolphin Music  died on the mountains where we are now.It is humbling to be reminded that life is so short. So get up, stop procrastinating.

All you need is pen, paper and you have a purpose.

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Lawrence on Twitter

  • What a great day! Mountain air and home made flapjacks.22:30 : 27th Jul 10
  • @PhilJones40 Congratulations Phil. You are doing a great job. Lawrence@ukfast22:18 : 27th Jul 10
  • You have to read this one! Fancy a job interview in the mountains?http://bit.ly/New_Career Get your walking boots on. UKFast are hiring!07:03 : 27th Jul 10

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