There’s Snow business like UKFast April 20th, 2010

So here we are at Branson’s place in the mountain. The UKFast Hosting Summit is a multi-purposed event. We are here to redesign and shape our product offering to ensure UKFast clients get the very best service and solution in the IT and hosting industry. But, because we believe so much in our philosophy that fresh air, exercise, coupled with learning and sharing experiences drives better decision making, we have chosen this years retreat to be hosted at The Lodge, Verbier. Mountain retreat to Sir Richard Branson. Mine and Gail’s personal favorite winter retreat. Today’s itinerary for example, is play hard in the morning with plenty of Skiing and Boarding. 2pm lunch back at the lodge 3pm – 7pm Focus Groups and product shaping 7pm –… Read the Rest »

How to get the most out of life? Sir Richard Branson sums it up in a single word March 2nd, 2010

I will always remember my first night on Necker Island home to Sir Richard Branson. We were just settling in and being made to feel very welcome. We have the entire island to the 4 of us and it is the most idyllic setting for a family holiday. Stood in the Great House on the hill looking at a photo of Sam Branson and his friends, I turned around and Richard walked up to me arm outstretch and with a warm smile he bowed his head gently and welcomed me to his home. It is the greatest thing for me to meet such a distinguished businessman. I have many friends who have become incredibly successful. Most of them though are particularly hard with their staff… Read the Rest »

My Journey To Necker February 25th, 2010

It would be a great deal easier just to explain that I hopped on a plane and flew there, after all I am currently flying on the smallest plane I have ever been in that we have chartered to take us from Barbados to Beef Island. But in real terms the journey started way before. And if Richard Branson has taught me anything, the brand experience is truly transferrable between Virgin businesses. My first encounter of Virgin was Culture Cub. A great band in the 80’s. They wrote a song called Victims, which has truly the best piano introduction of any pop song. I went on to approach Virgin Records years later with a demo after recording a song called “Whenever the Leaves Fall” on… Read the Rest »

A really BA Experience Destroys Brand Value February 22nd, 2010

Jim Collins recently sent me his latest book, How The Mighty Fall, which I have not managed to prise off my wife yet. If he’d written a British version of this book, it would have to feature BA. British Airways. How on earth has the greatest British brand fallen out of the skies to such depths of despair? I asked a couple of members of the BA staff, does BA stand for Bloody Awful, after the worst experience I have ever encountered of substandard behaviour by representatives of BA. I was checking in proudly to my first class seats at the BA counter in Manchester, when I met the second rudest woman I have ever had the misfortune to meet. We had telephoned the night… Read the Rest »

“Wake” Up & Start Dreaming April 18th, 2009

So here I am lying on my back looking at a blue sky, watching the clouds change shape. An airplane appears and disappears leaving nothing but a trace in it’s wake. And the question is “what do I do next?” Mid recession, with no clear understanding of how long is the tunnel or how dark it might get, I am drawn back to the hypnotic clouds. There are some things in life you can’t predict or influence, “weather” you want to or not. But do these unpredictable elements stop you from going about your normal business or day to day lives. Of course not. Only in extreme cases, but even these are “blips” and they cannot halt progress. I am reminded of Earl Nightingale and… Read the Rest »