Divide And Conquer February 28th, 2011

I have just returned from a week in Castell Cidwm our Training Centre and second home in the Snowdonia National Park. No email, no internet, power cuts, sideways rain and no mobile phone access. Brilliant! Castell Cidwm is an inspiring place, a real hive of activity. This week we had various groups down doing different activities. A few of the directors were giving the UKFast Management Training Program a final polish, whilst I had the arduous task of taking a team of apprehensive colleagues through the hills above Beddgelert. I don’t need much of an excuse to get my walking boots on. I get a great deal more done in the peace and quiet of the mountains as opposed to being back in the office. I… Read the Rest »

How do you maintain high standards? November 29th, 2010

UKFast is continually being hailed as a great company; I’d be barmy to challenge people dishing out fantastic compliments. On the outside it is easy to look a great deal more polished. But if you were to ask your clients, “honestly, hand on your heart now, just how good are we as a business?” Would every single one of them reply with absolute certainty, “your business is flawless!” Certainly not, and there starts our journey. A little like Jim Collin’s theory on ‘the Purpose.” A business needs an unattainable goal to aim at for the rest of their days (eg. Disney and Walt’s “Purpose” To Make People Happy). Just like a purpose, we need another goal, STANDARDS. We can do this easily from the comfort… Read the Rest »

Jim Collins Egg and Chicken concept March 11th, 2009

It may look as though UKFast sprang out of nowhere suddenly winning awards and accreditations for a wide variety of things however what we are now experiencing is nothing new. Countless businesses before us go through the exact same process. We have for a decade (in September) been slogging away with the rest of the world oblivious to our presence. This is typical in the business world, and the best analogy of this comes from Jim Collins the author of the best selling business books “Good to Great” and “Built to Last”. He describes this common scenario in businesses by describing his “chicken and egg concept.” “Imagine an egg” he describes, “sat there doing nothing. Totally uninteresting to the outside world, yet inside there is… Read the Rest »